The Lisn Solution

 
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Women Holding Hands

Collection

We collect feedback & demographic data from doctors, nurses, and other healthcare staff via a mobile app – this feedback will be split into “concerns”, “compliments”, and “suggestions” to get a full range of useful feedback

Lecture

Processing

We use our proprietary Machine Learning engine to aggregate and analyse this data at pace, and push responses in the form of insights to support agile decision making

Networking

Reporting

We create meaningful dashboards to inform decision making in times of crisis – real time feedback data is key in informing agile local planning and responses and monitoring interventions

Examining an X-ray

Closing the Loop

We feed back changes in action planning to healthcare staff, to support local engagement with managers and service delivery teams, and empower staff